The General Manager of Public Utilities of the City of Vernon shall develop such procedures as are necessary to process applications for relief and shall, upon the filing by a customer of an application for relief, take such steps as are reasonable to resolve the application.
(a) A customer may file an application for relief from any provision of this article.
(b) The application for relief may include a request that the customer be relieved, in whole or in part, from the city water use curtailment provisions of section 25.104(g) or 25.105(d). (Ord. No. 995, App. A; Ord. No. 1161, Exh. A; Ord. No. 1240, § 2.)
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